Case Study - Operations Manager (Hospitality)

About the Job

Hiring Manager: Operations Manager

Industry: Hospitality

Requirement: Clean up warehouse and pack boxes.

Hiring: Warehouse Store Person

Ease of Use and Functionality

How did you find OMJ's ETA (Estimated Time of Arrival) function?

Have not needed to use the ETA, as we've used a favourited contractor, and know she always turns up on time. 

How intuitive did you find the process of publishing a shift and offering it to a contractor? 

You guys have done a great job and praise the platform for it's simplicity, quick set up and user friendly lay-out. 

What features saved you time or simplified the workflow?

The offer a shift and a person accepting a role is very easy to manage.

Comparison and Value

How has your experience been compared to using other agencies?

This is way easier compared to the agency we use normally and the cost is better. 

Has OMJ impacted 

The app is nice, calm and easy to use. Potential to lean on OMJ more heavily in future, especially as instead of using his internal pool where he has to put the call out twice! 

Recommendations & Overall Experience

Would you recommend OMJ? 

Yes, very positive overall and willing to use again. 

What was your favourite aspects of the app?

Simple invoicing

Add crew member feature

Easy job posting process

Potential for OMJ to grown into what they currently lack, a reliable, AV specific freelancer pool in NZ.